Common Questions & Answers

How do I contact Capitol Technologies?
How do I pay my bills?
How do I sign up for hosting?
How do I access my email account?
I forgot my email password. How do I retrieve it?
How do I change my email password?
Why am I missing Emails?

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How do I contact Capitol Technologies?
You can use our contact form or telephone us toll free at 1-800-584-7621 or locally at 519-686-7694

How do I pay my bills?
Bills can be paid using one of the follow methods:

1. Our secure online payment processor using credit card or paypal.
2. Sending us an cheque payment to our offices at
   
   Capitol Technologies
   811 Easy St.
   London, Ontario
   N6C 5A2

How do I sign up for hosting?
You can either sign up by clicking here, or by telephoning our offices.

How do I access my email account?
You can access your email account by going to www.your-web-address-here.com/mewebmail. A login screen will prompt.

I forgot my email password. How do I retrieve it?
For security purposes we ask you to telephone us to have your password reset to a new temporary password.

How do I change my email password?
Once logged in, click on your options tab. A pop-up window should appear on you screen. Under the Login Tab, type in your temporary password once more, and then type in your new password, and click update. Your new password should now be in effect.



Why am I missing Emails?
If at odd times you find yourself not receiving emails, it may be because it did not pass the Anti-Spam email filter. Do not worry, you can still access these emails by going to http://filter.captech.ca, and log in with your email and password. It should show all if any emails being held back by the Anti-Spam Filter.